I must say, that everyone I work with at BNI is amazing. I tend to work mostly with Jessica Moss and she is nothing shy of world class. She always keeps our best interest in mind. We have many policies with BNI and she is always on top of her game. Her response time is fantastic and she is always willing to invest the time and effort for us. THANKS so much for all you do!!!
- Mark G.
Michelle is awesome. She responded to my call on a Saturday evening while she was at a charity event, told me she would take care of the problem on Monday and without calling to remind her it was done! She called DMV, the dealer, took care of everything even though it was not her job, and made sure everything was okay. Highly recommended, goes above and beyond.
- Tabitha W.
Rob Davis is the kindest, most decent, most trustworthy insurance representative I have ever dealt with. He is the way insurance reps used to be in the 'good ol' days" before all this tech-nonsense. Rob Davis is simply terrific!
- Troy C.
"When my wife and I wanted to combine our car insurance policies, Rob Davis went well beyond what we expected. He analyzed not only our auto insurance but also our homeowners and umbrella coverage as well as the coverage on some rental properties. End result was that he went to a lot of effort and saved us a great deal of money while getting us better coverage in a bundle."
- Robert H.
"I just had the most nerve wracking experience and the most rewarding all within two days. Yesterday I found out that my insurance was canceled (long story, not important to the theme of this post). This is where the nerve wracking part comes in. Finding out in an instance that you can't drive your car to dance lessons, soccer practice and the grocery store. And not knowing when you will be able to drive your car at all. I immediately contacted Brinckerhoff and Neuville, who manages my insurance. They immediately went to work, assuring me they would handle things and even giving me a cell number to call. This is where the rewarding experience starts. Not only did they assure me that 'everything would be okay'.... they had me with a new policy, ID cards and everything by 11am the next day. Everyone I worked with was so professional and kind. I would recommend this agency to anyone looking for insurance. My thanks go out to the great team at Brinckerhoff & Neuville!"
- Kim K.
"I saved a lot of money by allowing them to find the right fit for my insurance needs. They not only saved me money but they increased my coverages significantly. The staff has always been very responsive. And it's under new ownership so if you're looking, give them a chance."
- Corey E.
"I was new to car insurance and renters insurance and my partner had a great experience with his agent at Brinckerhoff & Neuville so I figured I would give them a try. They are nothing but friendly, responsive, and very helpful, always explain everything!"
"Every one there will work their hardest to get you the BEST coverage for the BEST price!!!!! They are all very pleasant to speak with and very knowledgeable ! I am so happy with them, especially after dealing and getting screwed by that insurance company that claims they don't want you to drive on three wheels! REALLY ?????"
"The CSR at Brinckerhoff who has handled our insurance for 18 years has always been one step ahead and will call us if there is a way that we can save on our insurance. I have never had an insurance company that would take the time or have the interest to do that! Recently, we had to file a claim. She was very helpful and the payment was made promptly.
We have referred a number of our friends to this agency and they too are more than pleased."
- Cheryl H.
"I have been a customer for many years at Brinkerhoff and Neuville. This past weekend I was in an automobile accident caused by another driver. I reached out to Jessica Moss over the weekend and she was wonderful. She answered all my questions and advised me on what steps I needed to take. She is an excellent representative of your company. I can't say enough about how helpful she was. Thank you."
- Linda G.
"I just wanted to provide some feedback in regards to one of the staff members at the old Brinkerhoff and Neuville Insurance who is now Polly. Jessica Moss is the absolute best employee. I have been with the establishment for several years and from day one she has always been accommodating. She's available anytime I reach out to her and she is always helping me the best she can. With all going on in the world I thought an appreciation email was necessary to let your company know about an outstanding employee. Thank you."
- Patricia C.